Revocation right
You have the right to revoke this contract within a period of fourteen days without giving reasons. The period of revocation shall be fourteen days from the date on which you or a third party you designate who is not the carrier has or has taken possession of the goods.
(Laura Luisa, Customer Service Department, Mörsenbroicher Weg 191, 40470, Düsseldorf, info@lauraluisa.com) by means of a clear statement (eg, (Eg a letter or e-mail sent by mail) about your decision to revoke this contract. You can also use the included sample revocation form, which is not required.

Revocation form: PDF

In order to keep the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before expiry of the withdrawal period

Follow the revocation
If you revoke this agreement, we will pay you all the payments we have received from you, including the delivery costs (except for the additional costs resulting from the fact that you have chosen a different type of delivery than the most favorable standard delivery offered by us ) Within a period of fourteen days from the date on which the notice of revocation of this contract has been received by us. For such repayment, we use the same payment you used in the original transaction, unless you have expressly agreed otherwise; In no case will you be charged for these repayment charges. We may refuse repayment until we have recovered the goods or until you have demonstrated that you have returned the goods, whichever is the earlier.
You must return the goods to us immediately or in any case no later than fourteen days from the date on which you inform us of the revocation of this contract. The deadline is respected when you send the goods before the end of the deadline of 14 days. We bear the cost of returning the goods only to customers in Germany. Customers from abroad bear the direct costs of returning the goods. You must only pay for a possible loss of value of the goods if this loss in value is attributable to a handling which is not necessary for the purpose of checking the quality, characteristics and functioning of the goods. The return or the withdrawal request shall be made to:

Laura Luisa
Mörsenbroicher Weg 191
40470 Düsseldorf

Return the package
The goods must be returned with the DHL courier service, whereby the DHL freight letter in the package with the goods must be used. In this way Laura Luisa will pay the shipping costs of the return. Contact the DHL courier service to arrange a pick-up date under the service numbers:

DHL Germany: +49 0228 4333112

Please be sure to provide your exact pick-up address. You have the option to schedule the pickup with DHL on time.

Laura Luisa is not responsible for damages or lost packages if they were not shipped with DHL. Similarly, Laura Luisa does not accept the shipping costs if another courier service was used instead of DHL.

If you have any questions about your return, please e-mail info@lauraluisa.com

In the event of an effective return, the services received at both ends shall be returned and any benefits drawn out shall be issued. In the case of a deterioration of the goods and for usages (eg advantages of use), which can not be issued in part or in part or only in a deteriorated condition, For the deterioration of the goods and for drawn uses, you must only pay the value of the goods in as far as the use or the deterioration is due to a handling of the thing, which goes beyond the examination of the characteristics and the function. “Testing the properties and functioning” is the testing and testing of the respective goods, as is possible and customary in the store business. Obligations to reimburse payment